After you have made your purchase through any of our accepted payments methods, which is most credit cards and PayPal, you will receive a confirmation e-mail with your order number.
Within 72 hours once the order is processed you will receive another e-mail with your tracking information so that you may track the shipment from de Kyeol all the way to your doorstep.
STEP 1
PRODUCT INSPECTION
All products are carefully inspected through Deugyeol's 3-Point Quality Check before packaging. We check for defects and confirm that the product condition matches the order details, ensuring accurate dispatch.
STEP 2
PRIMARY PACKAGING
We meticulously fill the interior with cushioning to maintain the product's original shape during transit. The entire item is then wrapped in soft tissue paper to prevent surface scuffs before being placed into a durable dust bag.
STEP 3
SECONDARY PACKAGING
This step involves imbuing the primary-packaged item with de Kyeol's core values. We utilize premium, eco-friendly wrapping to add a layer of Deugyeol's unique aesthetic, transforming a simple delivery into a mood-filled unboxing experience for our customer.
STEP 4
EXTERNAL PACKAGING
We use eco-friendly, heavy-duty shipping boxes with thick, protective paper filling to firmly secure the item inside, ensuring it is safeguarded from impact throughout the entire journey.
STEP 5
LOGISTICS
After a final confirmation of the order details and shipping label, we select the most reliable and suitable shipping carrier based on your destination and officially hand over the packaged order to our logistics partner. Your tracking number is activated at this point.
STEP 6
SHIPPING
We ship both domestically and internationally. The designated courier takes charge of transporting your package, and you can monitor the progress using the provided tracking link. Shipping times vary by destination and selected method.
STEP 7
DELIVERY
This is the final step! Your order successfully arrives and is handed over to you, either at your specified address or a local collection point, completing the fulfillment process.